Group Sales Coordinator

Hotel Co 51 is currently looking for a Group Sales Coordinator to join our team in Amsterdam.

As Group Sales Coordinator you will be part of the Group Reservations team of Hotel Co 51, more info about our company please see below.

The Group Sales Coordinator supports sales colleagues, plus group planning team with administration duties.

Prepares customer contracts in a highly accurate and efficient manner.

Ensures business is turned over to the hotels properly and in a timely fashion for proper service delivery in accordance with brand standards.

Enters blocks, all enquiries and records turned down and enquiry only leads, to ensure accurate capture of all enquiries

Manages the generic email enquiry log and distribution to the team, ensuring accurate tracking of all leads via the system.

SPECIFIC DUTIES

• Ensures Diary Management Systems are updated with all activities as appropriate

  
  

• Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required, to a high standard

  
  

• Manages all administrative duties relevant to the Group & Event Booking function supporting the Group Sales Leader

  
  

• Produces daily, weekly, monthly reports accurately using the Opera system and enquiry log statistics

  
  

• Manages the distribution of the generic Group email account, organizing the coordination of leads according to the set parameters given, plus providing accurate tracking for response times and duplicate bookings

  
  

• Understands the overall market and concept of Group and Event booking

  
  

• Effectively manages and develops relationships with key internal and external stakeholders

  
  

• Transfers accurate, complete and timely information to operating departments at the properties
  

  
  

CANDIDATE PROFILE

Experience 

• Relevant, proven strength within an administrative environment

  
  

Skills and Knowledge

• Strong organization skills

  
  

• Good attention to detail

  
  

• Clear communicator fluent in English (and other languages a plus!)

  
  

• Knowledge of contractual agreements and legal implications

  
  

• Knowledge of group and conference business

  
  

• Knowledge of operations and associated challenges for all brands

  
  

• Effective decision-making skills

  
  

• Ability to influence others

  
  

• Strong problem-solving skills

  
  

• Ability to use standard software applications and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.

  
  

• Good analytical skills

  
  

• Strong customer and associate relation skills

  
  

• Ability to develop and maintain relationships e.g., associates, customers, vendors

  
  

Education or Certification

• High School Diploma or equivalent required

  
  

Hotel Co 51 is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 35+ hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott and Residence Inn by Marriott.

MOXY Hotels is Marriott’s newest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveler. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It’s the new way of travelling!

COURTYARD BY MARRIOTT is the hotel brand of choice for ambitious and enterprising guests who see business travel as a driver of personal fulfillment and professional growth. Courtyard provides opportunities for guests to pursue both their personal and professional passions on the road. With more than 1,200 locations in over 53 countries and territories

RESIDENCE INN BY MARRIOTT is the global leader in the extended-stay lodging segment, with more than 700 properties located in more than 10 countries and territories. Designed for long stays, the brand offers spacious suites with separate living, working, and sleeping zones. Fully functional kitchens; grocery delivery service; 24-hour markets and complimentary breakfasts help guests maximize their time and thrive while they travel.

Marriott International, Inc. is a leading global lodging company with more than 8,500 properties across 138 countries and territories. Founded by J. Willard and Alice Marriott and guided by family leadership for more than 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, Maryland.