Front Desk Agent Hoilday Inn The Niu Dairy In Haarlem

Are you passionate about hospitality and guest service?
We are looking for an enthusiastic Front Desk Agent to join our team at Holiday Inn – the niu Dairy Haarlem for 2–4 days per week (16–32 hours).

As the first point of contact for our guests, you will play a key role in creating memorable experiences and ensuring smooth daily operations at the front office.

About us

Holiday Inn – the niu Dairy Haarlem is a modern lifestyle hotel located in Haarlem, part of IHG Hotels & Resorts. We combine contemporary design with a relaxed atmosphere and focus strongly on guest satisfaction and team spirit.

Your Responsibilities

• Welcoming and checking in/checking out guests

  
  

• Handling reservations and administrative tasks

  
  

• Answering guest inquiries professionally and efficiently

  
  

• Managing payments and ensuring accurate billing

  
  

• Working closely with housekeeping and other departments

  
  

• Delivering outstanding guest service according to IHG standards

  
  

What We Are Looking For

• Friendly, proactive, and service-oriented personality

  
  

• Flexible availability (including weekends and evening shifts)

  
  

• Good communication skills in English -(Dutch)

  
  

• Ability to work independently and in a team

  
  

What We Offer

• A dynamic and international working environment

  
  

• Opportunity to grow within IHG

  
  

• Staff discounts within IHG hotels worldwide

  
  

• Supportive team culture

  
  

• Competitive salary according to Horeca CAO

  
  

Are you ready to join our team and create exceptional guest experiences?

Apply now via Hotelprofessionals with your CV and short motivation letter.

In de Entrepothaven bij Cruquiuseiland opent het hotel eind oktober 2019 haar deuren. Het hotel richt zich op de millennial en vindt aansluiting bij de levensstijl van de hedendaagse samenleving. De drie torens die een prachtig uitzicht hebben op het water geven de maritieme sfeer van het hotel perfect weer. De 245 kamers bieden een ideale plek voor zowel business als leisure hotelgasten. Met de gunstige ligging ten opzichte van Schiphol en gemakkelijke bereikbaarheid vanaf Amsterdam CS is niu Fender een goede uitvalbasis voor zowel gasten uit binnen- en buitenland. Naast plek voor 200 boten in de haven is er door de grote parkeergarage voldoende parkeergelegenheid. Het hotel past in het viersterren genre.