Front Office

Hotel Fita is a small hotel with 21 rooms located in the museum quarter on the Jan Luijkenstraat. We work in a small team that focuses on personalized service and individually tailored hospitality. We are looking for a social outgoing colleague who is available full-time.
As a front office team member you are the business card of the hotel from check-in to checkout. During guests’ stay, you provide them with necessary tourist information, service with a smile and assist with any questions and/or needs they may have. You think in solutions, wear a smile and always will go above & beyond to exceed our guest expectations. 

As a front office employee at Fita you will be responsible for:

• Welcoming, checking-in and checking-out of all our guests.
• Preparing the rooms on arrival by double checking the cleanliness and adding a personal touch.  
• Replying to incoming emails, processing reservations and handle guests queries personally. 
• Assisting your team members in other departments
• Administrating your work during the shift and building guest profiles to create good communication structure within the team. 

As a front office employee at Fita we require the following: 

• Available from monday till sunday
• Able to work week and weekend days between 07:00 - 15:00 (early shift & 15:00 - 23:00 (evening shift)
• Scheduling on monthly base
• You are good in English, Dutch is not necessary.
• Experience in Front Office work
• Service is second nature
• You think in solutions
• Flexible and reliable

What do we offer?

• Flexible working hours
• Cozy work environment in the heart of Amsterdam
• Pension according to CAO
• Being part of an exciting and expanding new hospitality group
• Progression opportunities for driven individuals
• 8% holiday pay
• Travel expenses
• Quarterly tip distribution   

Are you interested to join our team at Hotel Fita? Please send your CV and motivation to: (klik op de solliciteer button)

Fita Hotel is een klein hotel met 21 kamers gelegen aan de Jan Luijkenstraat, Museumkwartier. We werken in een klein team dat zich richt op persoonlijke service en op maat gemaakte gastvrijheid. Ons doel is om een uitstekende ervaring te creëren voor onze gasten, die begint op het moment dat ze de reservering maken en eindigt wanneer ze weer thuis zijn. Samen als een team zijn we gepassioneerd om onze gasten te assisteren en zullen altijd enthousiast zijn om hun verwachtingen te overtreffen.